Aadhar Card Customer Care: The Unique Identification Authority of India (UIDAI) operates toll-free numbers to communicate with the people.
Any person wants to get his query answered can file a complaint or give a suggestion for improvement by calling the toll-free numbers 1947 or 1800 300 1947 which operates 24×7 all 365 days of the years. These numbers are operated by The UIDAI.
Apart from these numbers, there are grievance redressal units in most of the regional offices of the organization.
Aadhar Card Customer Care
The Aadhar card is one of the most widely used government-approved identification cards that contain both demographic and biometric details of the cardholder. The government is linking a number of schemes and other legal instruments with the Aadhar card to prove the authenticity of linked documents.
Deadlines have been set up for linking various instruments with Aadhar. The UIDAI has made various provisions for people to avail these services easily. People can contact the Aadhar card customer care phone number to get their queries answered. These contact details can also be used to file a complaint or register a grievance.
The Aadhar card is a 12-digit unique identity number for the resident of India assigned based on their biometric and demographic data collected by the.
Some years ago there was a news about A 5-year-old girl got lost on the busy streets of India and was brought to a police station, she couldn’t talk so her fingerprint was checked in hopes that, she had an Aadhar card, luckily, she did, her details were brought out and her home was located. With this, you would have an idea of what an Aadhar card is, and the general functionality of an Aadhar card.
The basic functions of the Aadhar card all revolve around identification but in detail, the functions include an online proof of identity and address across India mobile verification.
As Aadhar Card is linked with all mobile connections, thus reducing the use of these connections on fake documents used for illegal activities; LPG subsidy as well as access to a Ration card for subsidized food and other provisions; access to academic scholarships and eradication of fake students; an also, provision of crop insurance to farmers.
Now to ‘how you can get an Aadhar card’ Aadhar Card Grievance Redressal:
One can also call the Aadhar card helpline phone number to know about the generation status of his/her Aadhar after the enrolment is complete.
In case of loss of Aadhar card, Aadhar card customer care service also provides necessary help in retrieving the Aadhar number.
In case if the wrong information printed on the Aadhar card, cardholders can seek help from the customer care service to resolve the issue.
Aadhar Card Customer Care Languages Available:
Those who need to call the toll-free Aadhar card helpline can avail the facility in Hindi, Kannada, Telugu, Tamil, Marathi, and Bengali. The UIDAI is also in the process of supporting additional Indian languages.
The UIDAI Headquarters:
- UIDAI is headquartered in New Delhi. People can write to the UIDAI directly to get answers to their questions at:
- Unique Identification Authority of India
- Government of India
- 3rd Floor, Tower II, Jeevan Bharti Building,
- Connaught Circus, New Delhi – 110001
- Phone: 011-23466899
- Email Id: [email protected]
Through UIDAI Contact Centre:
UIDAI has established a Contact Center for the handling of Aadhaar Enrolment, Updating and other services related queries and grievances. At the enrolment centre, after the enrolment process that contains the EID(Enrolment Number), the Enrolment Operator gives the resident a printed acknowledgment slip. By using the EID, a resident may contact the UIDAI Contact Center on the following channels.
Grievances are provided via fax/hardcopy at UIDAI HQ and ROs. After acceptance by the Deputy Manager, who is Public Grievance Officer at UIDAI, the complaints are checked and then forwarded in hardcopy to the relevant District Office / Relevant Section at HQ. The Regional Office / Concerned Section concerned shall dispose of the grievance by answering directly to the complainant under intimation to the grievance cell, UIDAI, HQ. Interim answers shall be provided, if appropriate, by the Regional Office / Concerned Section at the HQ concerned.
Grievances received through Public Grievance Portal of the Government of India:
In UIDAI, complaints are obtained from the Public Grievance Platform pgportal.gov.in. The Collective Complaints Platform includes the following modes:
- DPG (Directorate of public grievances).
- DARPG (Department of Administrative reforms & Public Grievances).
- Parent Organization.
- Direct receipts.
- President’s Secretariat.
- Minister’s office.
- P.M’s Office.
The complaints are checked and eventually forwarded electronically to the District Office / Concerned Section at HQ concerned after acceptance by the Deputy Director, who is the UIDAI Public Grievance Officer. The petition is disposed of electronically by the District Office / Concerned Group concerned. Interim answers shall be provided by the Regional Office / Concerned Section at the headquarters concerned if necessary.
Often, grievance is received by UIDAI officials via e-mail. These emails are reviewed at H.Q and forwarded to the Regional Office / Concerned Section in question. The R.O / Section concerned at H.Q disposes of the case by replying to the case cell via e-mail to the plaintiff.
Who can ask for information?
Any person can request information by submitting a request in writing or by electronic means in English / Hindi / official language of the region in which the request is made, along with the fees prescribed.
Who will provide information?
Through public authority shall appoint a different-level Central Assistant Public Information Officer (CAPIO) to accept requests for information from the media. The Central Public Information Officers (CPIO) must prepare for the provision of appropriate details to the public in all administrative units/offices. The file for details must be removed either by sending the application or by denying the file within 30 days.